One of the things I find myself talking about, a lot, in my private coaching sessions is the importance of good communication skills. I created this short video to give some practical advice about a big subject.
I hope it helps.
I have been surprised just how popular the new Netflix series 'The Last Dance' seems to be. It appears to have caught the imagination of people across all sports and demographics.
In many ways this period marked the end of my era as a basketball fan and player. As my coaching progressed I began to see the sport in a different light. Even today I tend to judge playing standards against my memories of the Larry Bird Celtics era.
Since those days I have been lucky enough to meet, talk to and coach a number of NBA players. They were all different characters in their own right but they had four core things in common -
It would be hard for me to find a better set of 'practical' rules for any career situation. Dedicate yourself to your role, work hard, get to know your job/product/responsibilities and always (at least) listen to those that have been there before you.
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Good Luck & Stay Safe
I am currently developing a new course and my mind has been drawn to a lot of principles that never seem to change over time. The 'buzz-words' and packaging are different but the central themes are the same. One message that seems especially relevant, in todays troubled time, is the need for personal development specifically when it comes to coping with change.
Personal development is about closing the gap between where we are and were we want to be. Within this three issues are crucial; firstly we need to be honest about who we are and where we find ourselves today. Secondly we need a clear vision of the future we want for ourselves and finally we need to accept that we almost always need the help of others if we are to sustain any changes we make.
It should come as no surprise that I think the best 'help' comes from a suitably qualified and experienced coach. BUT close family, friends and confidants, can be valuable because, chosen wisely, they can give you a different perspective of yourself as an individual.
Think of it in terms of a magazine 'pop-quiz' the sort of thing that tells us if are young at heart or old and grumpy. Our answers to the questions will deliver one result. Now think about what would happen if someone else answered the questions based on their view of us. The results would almost certainly be different.
A realistic view of who we are and what we want are central to our future success and happiness.
Good Luck & Stay Safe
An interesting by-product of the social upheaval we are all experiencing is the number of small business turning to online meeting providers, like zoom, to help keep their businesses going.
As one of those 'self isolating' I have witnessed some valiant attempts to deliver a quality 'show' and it struck me that most of the problems came from a simple lack of practice in using the technology. Of the (two) presentations I have seen recently all the participants accepted the problems as a natural consequence of the enforced changes. They were just happy to be able to engage as a group.
Two things occurred to me; firstly don't let the fear of using new tools stop you from taking your business online, everyone will make allowances for any mistakes. Secondly once the practical side of online broadcasting is mastered people will start to worry more about their appearance and how they come across on the screen. For a lighter look at this important issue I found this video really interesting - the main message have fun!!!
Good Luck & Stay Safe
I have just launched a 'Soft Skills Selling' page so I have been reading/watching everything I can on what is a very wide subject. The reason this video sticks out is because it underlines something that has become clear to me over the last ten years; we have all focused almost entirely on qualifications and so-called hard skills. Being a successful teacher, coach and sales trainer I have absolute belief in the fact that pure knowledge and skill is only a small, albeit an important, part of being truly successful. It is how we communicate and interact with others that helps us achieve our full potential or holds us back. In the hundreds of hours of online coaching I have delivered online a central theme has been finding out who you are and using that understanding of 'self' to attract people to you. Enjoy the video and, please take a look at the new page.
As I write it looks like a lot of us are going to be working from home. Hopefully this will keep you safe and help keep your businesses going. For me it's not too big an adjustment as I spend most of my working life in my home office sat at my laptop but for most people working at home is difficult. Here are the eight most important things I have learned about home working.
Working from home
8 important habits for maintaining mind, body and spirit
Routine and Discipline
Good luck and stay safe.
I was prompted to talk (this week) about how being a 'good person' is a total state and not something we can dip in-and-out of.
But it's important to note that being good is not necessarily a selfless act because it can bring huge advantages for our business life.
Taking huge liberties with the thoughts of Zeno (the founder of Stoicism) consider the following -
Think about these points in practical terms -
So being good is, in itself, valuable to society but it can bring huge advantages in business especially in terms of customer engagement, retention and services.
Procrastinate: to put off or defer taking action.
In our fast and furious world the temptation is, for us to assume we have tomorrow to do things. The sad fact is that this is not true. Age has a habit of spoiling plans, opportunities don't tend to hang around and the 'bells-toll' for everyone eventually.
Why do we put things off? WE ARE HUMAN!
Can we do anything about it? YES
As part of my activities this week I referenced a piece of research undertaken by Google. Google wanted to find out the best way to build successful teams. My takeaway from the research is;
'How a team works together is more important than who is on the team'.
I would add that, how an individual team member works with others is a choice that they make and a choice that they are in complete control of. If this is correct it means that the success of any team lays in the hands of each individual team member and the team as a whole. This video gives an overview of the project...
It is important to see every event as having three consecutive parts; (1) Before the event. (2) During the event. (3) After the event. In turn these need planning, focus and administration.
BEFORE: Plan; work out what you want from the event and then prepare and practice an approach most likely to deliver. Preparation will help you relax allowing your personality to prevail and stop you from going into 'sales-monster' mode. All of this does not have to take too much time. I found that the travel time to the event was often all the time I needed to work out my strategy.
DURING: Focus on your approach.
AFTER: Do the admin ASAP!
NOTE: If when you call you have something interesting and relevant to say you will be on the way to becoming a trusted provider of reliable information and people will look forward to your call. Anything else and you run the risk of being seen as a pest.
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